AT Internet, data controller

AT Internet is responsible for processing the data collected on its sites and the data collected as part of its marketing and sales prospecting activity.

For more information about us, please see our legal notice.

Our Data Protection Officer is Mr. Louis-Marie Guérif.

He can be contacted:

• By mail, AT Internet, DPO, 85 avenue JF Kennedy 33700 Mérignac, France
• By email: dpo(at)atinternet.com
• Via the contact form available here.

Cookies present on our sites

Different types of cookies

3 different types of cookie are used on our sites:

Functional cookies

These enable the optimal functioning of the site. They do not require the consent of the Internet user. You can refuse them and delete them using your browser settings; however this could affect your user experience.

Our audience measurement cookies

These cookies enable us to measure the audience on our sites (number of visits, number of pages viewed, the activity of visitors on the site and how often they return). See the complete list of AT Internet cookies.

Our cookies are exempt from the need to obtain consent as stated in the CNIL ruling n°2020-091, insofar as they are strictly necessary for the operation of the site.

You can refuse consent for the processing of your personal browsing data below:

Please note that if you opt-out, we will no longer be able to measure and improve our sites in an optimal way.

In addition, we carry out more extensive audience measurement once the Internet user has consented to this additional purpose

For more information, please see the section “Data collected automatically via our audience measurement solution”.

Third-party cookies

These are aimed at making our sites more interactive and are provided by third-party service providers. For more information, see the section “Third-party services we may use”. For more information, please see the section “Third-party services we may use”.

These cookies are only placed after obtaining the consent of the Internet user.

When you first arrive on our sites, there is a banner describing our use of cookies.

• By clicking on “Accept All”, you accept our use of cookies.
• By clicking on ” Refuse All “, you refuse the use of cookies subject to consent, only functional cookies and exempted cookies will be placed on your browser

By clicking on “Manage my preferences”, you can accept or refuse all or part of the cookies subject to consent.

In addition, our Privacy Center allows you, at any time, to select which cookies you accept on our site or which you disable. You can indicate your preferences either for the entire site, purpose by purpose, or service by service.

What we collect, and why

Just as we help companies track and optimise their digital activity, we also take the same analytic approach with our own sites and communications. By measuring activity on our own web and mobile sites, we can better evaluate which types of content and formats are interesting and valuable for our visitors.

Our digital properties are the following: our websites www.atinternet.com and www.xiti.com, and our blog blog.atinternet.com, in all their language versions.

Data collected automatically via our audience measurement solution

To measure audience on digital properties, we collect different types of information.

• ID-type information: cookie ID, mobile ID, IP address. After being collected, this data is used for real-time processing in order to generate a visitor ID (hashing is applied on source data) and to calculate geolocation information (which is never more granular than the city- or region-level, depending on the country). The raw data collected is never shown in our interfaces.

• Digital analytics information: data related to Internet users’ navigation:
  • the type of browser used
  • the number of page views
  • the exact navigational path a visitor takes on the site
  • the amount of time spent on a page, or the entire site
  • shopping cart activity (items placed in cart, abandons, etc.)
  • other types of navigational data

Within the framework of the definitions given by Article 4 of the GDPR, we consider that all the data we collect is considered as “personal data” and as such we apply the same attention and the same level of protection to it.

Data explicitly provided by visitors

We collect personal data when our visitors explicitly provide it by entering information on the “Contact us” page or on other sign-up and contact forms on AT Internet’s sites.

This data is used for sales and marketing purposes.

• If I explicitly provide personal data, for how long is it kept? Personal data that visitors provide via a contact form are only kept for as long as necessary to carry out the function for which the data was collected.

• If I explicitly provide personal data, who can access it? Does AT Internet share this data with other companies? Personal data collected by AT Internet is neither shared nor sold to third parties. The number of AT Internet employees who have access to this data is very limited, and these individuals are fully aware of the extreme confidentiality of this data.

Tracking performance of our communications

To measure and optimise the performance of our marketing communications, we track the following statistics on our email newsletters and invitations:

• open rate
• clicks
• unsubscribe rate

Users wishing to unsubscribe from AT Internet’s newsletters can do so via the link at the bottom of each newsletter or by contacting onlinemarketing@atinternet.com.

We may also contact visitors whose data is present in our databases to inform them of AT Internet events, webinars and/or all product information that we judge interesting for them (unless a visitor has unsubscribed from our communications).

Third-party services we may use

AT Internet may work with various third parties in order to provide the below services or features to our website visitors. These services, provided by our partners, are meant to make our sites more interactive and enable AT Internet content to be shared on social networks.

We suggest our website visitors consult our partners’ privacy policies.

* These third parties, via their cookies, will collect and use your browsing data for their own purposes, in accordance with their privacy policy.

Manage your cookie consent via the Privacy Centre.

Length of data conservation and storage

Analytics data (collected and processed) is kept for 25 months from the date of collection.

Within the framework of its Analytics service, AT Internet hosts the data with the following service providers:

• SFR
• Amazon Web Services

These guarantee data hosting within the European Union.

Other data collected for marketing and prospection means are kept for 3 years. This data is collected directly by AT Internet and is stored and processed in the European Union or United States.

In the event of a transfer outside the European Union, we ensure that the processing operation in question is governed 1/by the standard contractual clauses of the European Commission guaranteeing an adequate level of protection of privacy and fundamental rights of individuals and 2/ that the service provider adheres to the “E.U.- U.S. Privacy Shield Arrangement”.

Your rights as an Internet user

• Managing your consent

You are free to manage your consent at any time. To do so, simply manage your consent via our Privacy Center.

For our audience measurement exemption cookie, you can refuse the processing of your personal navigation data.

• Unsubscribe from our newsletter

To do this, simply click on the link at the bottom of each newsletter, or contact us at onlinemarketing@atinternet.com

• The right to access, rectification, erasure and portability

You have the right to access, rectify and erase your personal data collected within the framework of our audience measurement services.

You also have the right to limit processing of your personal data, and the right to portability of your personal data collected within the framework of our audience measurement services.

To exercise these rights, please contact us:

• via email at dpo(a)atinternet.com
• or by sending a letter by certified mail to AT Internet to the following address:

• The right to oppose and withdraw consent

At any time, you may oppose or withdraw your consent to the collection and processing of personal data by AT Internet within the framework of our audience measurement services.

For this, you can refuse the processing of your personal browsing data

Warning: a third-party cookie will be placed and can be deleted by the browser.

You may also manage or delete cookies present on your computer and mobile devices from within your browser(s). For more information please consult the “How can I manage or delete cookies?” section in our FAQ.

• The right to lodge a complaint with a supervisory authority

You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement, should you consider that the processing of your personal data infringes the GDPR.

Contact us

For all questions related to our privacy policy and how we collect, use and protect data, please feel free to contact us:

• By mail: AT Internet, DPO, 85 avenue JF Kennedy 33700 Mérignac, France
• By email: dpo(a)atinternet.com
• Via the contact form available here.