Intent (voice assistants)

Glossary

Intent (voice assistants)

An intent is a task or an action that a user requests to be fulfilled by a voice application. An intent can span multiple dialog steps and responses to be fulfilled. Tracking and understanding intent frequency, success rates, error types, or intent combinations helps to improve the user experience of voice-based apps, optimise the user value, and therefore increase retention and usage frequency. 


See also: Voice Assistant Analytics

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